Florence

processing & Shipping 

We strive to deliver your order efficiently and keep you informed every step of the way

Order Confirmation:

• All orders are confirmed within 24 hours.

Shipping Methods

• Metro Area Pick up

• Items are shipped via USPS or FedEx.

• Signature is required upon delivery to ensure the safety of your order.

 Ready-to-Ship Items

• These are in stock and ship within 1-3 business days.

Pre-orders, Build A Wig & Customized Orders:

• Due to customization and item availability, these require require 14-21 business days to prepare and ship.

• Hair Extensions & Lace

• Preparation takes 3-5 business days, excluding weekends and holidays.

*Note: Weekends and holidays are not included in processing times.