FAQs

Thank you for your interests in our products. Please see below an answer to all Frequently Asked Questions.

HOW LONG WILL IT TAKE TO RECIEVE MY UNIT?

It all depends on the kind of Unit. After orders are placed, they are confirmed within 24 hours. Most items require a 14-21 business day processing time. Shipping time is 1-4 business days. Items are shipped via USPS. Items are shipped out based on their availability.

*Please refer to the terms and conditions  and our shipping pages for more info.

DO YOU OFFER INSTALLS?

Not at the moment.

WHAT IS YOUR CANCELLATION POLICY?

We do not accept cancellations.

What is your return policy?

We do not accept returns. Please make sure that before you finalize your purchase, You have selected the right Product.

Can I return or exchange a sale item?

We do not accept returns for sale items. ALL SALES ARE FINAL.


CAN I PROVIDE MY OWN HAIR FOR A CUSTOM GLULELESS WIG?

Absolutely, Service can be booked under "bookings" Bring your own bundles

WHAT IS THE DIFFERENCE BETWEEN A FRONTAL AND A CLOSURE?

Refer to our blog

DO YOU ACCEPT RUSH ORDERS?

Unfortunately, rush orders are not acceptable.

HOW DO I ADD COLOR TO A UNIT?

Refer to our booking page 

HOW WILL I KNOW WHEN NEW ITEMS ARE IN STOCK?

Our Newsletters subscribers are first to know about New release date. We also encourage you to follow us on Instagram to be the first one to know when a wig is available for sale or in stock

HOW DO I DEFINE MY CURLS?

Please Refer to our instagram Page @Lacedbyfaz for additional hair tips

CAN I RETURN MY WIG?

* Due to the nature of the business, ALL SALES ARE FINAL

* We only replace an item if we sent you the incorrect item. 

HOW MANY BUNDLES DO I NEED FOR A WIG?

We suggest Length 12’-16"Inches - You Need 2 bundles
 or More. No more than 2 bundles for a bob!  Lengths 18-24" You Need 3 bundles
. Lengths 26-30" You Need 4 bundles or More, and 
30"-40’’ you need 5  bundles

 or More.

WHAT TYPE OF CAP IS USED DURING CONSTRUCTION?

A standard wig cap, a dome cap or mesh dome cap is used. If you have a preference please be sure to let us know and we can accommodate with you.

 

SOCIAL MEDIA?

TikTok,Instagram,Facebook

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